Terms & Conditions
Last Updated: October 26, 2026
Welcome to Anturia! These Terms & Conditions govern your use of our website, www.anturia.org, and purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
This website and its online store are operated by Anturia LLC.
We offer original fiction, printed books, ebooks, audiobooks, merchandise, and other products related to the fictional world of Anturia.
We reserve the right to update our product offerings, prices, and website content at any time.
2. Products and Availability
We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability information.
Product colors and appearances may vary slightly depending on your device’s display settings and manufacturing processes.
Many physical products are manufactured or printed on demand. Production and delivery times may vary by product and fulfillment provider.
We reserve the right to correct errors in product listings and to cancel orders that cannot be fulfilled. If we cancel an order after payment has been received, we will issue a refund for the canceled items.
3. Orders and Payments
By placing an order, you confirm that the information you provide is accurate and complete and that you are authorized to use the selected payment method.
All prices are displayed in U.S. dollars unless otherwise indicated.
Applicable taxes and shipping charges will be calculated and displayed during checkout.
We must successfully process payment before fulfilling an order.
We reserve the right to decline or cancel orders in cases of suspected fraud, payment problems, or other legitimate fulfillment concerns.
4. Shipping and Delivery
Physical products may be fulfilled by different printing or merchandise providers.
Orders containing multiple products may arrive in separate shipments and at different times.
Estimated production and delivery times are not guaranteed. We are not responsible for delays beyond our reasonable control, but we will comply with applicable laws concerning shipping delays, order cancellations, and refunds.
Customers are responsible for providing accurate shipping information.
If you discover an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or shipping.
5. Refunds, Returns, and Exchanges
Our refund and return policies vary by product category.
Made-to-order merchandise and printed books are generally final sale, except for damaged, defective, incorrect, or otherwise eligible orders.
Digital products, including EPUB ebooks and downloadable audiobooks, are generally non-refundable once delivered or made available for download, except as described in our refund policy or required by applicable law.
Please review our Refunds & Returns Policy for complete details, including reporting periods, replacement eligibility, and refund processing.
6. Digital Products and Licensing
When you purchase an ebook, audiobook, or other downloadable digital product, you receive a limited, non-exclusive, non-transferable license for personal, noncommercial use.
Purchasing a digital product does not transfer ownership of the underlying intellectual property or copyright.
Unless expressly authorized in writing, you may not:
- Reproduce, redistribute, resell, or publicly share purchased digital files.
- Upload or distribute purchased files through unauthorized file-sharing platforms.
- Modify, republish, or commercially exploit purchased content.
- Remove copyright notices or other ownership information.
You may download and use purchased digital products on your own compatible devices for personal enjoyment.
Digital files may be provided in specific formats. Customers are responsible for checking device and software compatibility before purchasing.
If you experience difficulty accessing a purchased digital product, please contact us for assistance.
7. Intellectual Property
All original content associated with Anturia, including but not limited to its fictional world, stories, characters, locations, cultures, terminology, written materials, original artwork, logos, audio productions, and related creative works, is protected by applicable intellectual property laws.
Unless otherwise indicated, original Anturia content is owned by Heather McMillan and/or Anturia LLC, or used with permission from the respective rights holders.
Certain artwork, music, and other creative materials may be owned by or licensed from third-party creators.
No purchase or use of this website grants permission to reproduce, distribute, adapt, or commercially exploit protected content beyond the rights expressly provided.
Unauthorized commercial use of our intellectual property is prohibited.
8. Website Use
You agree to use our website lawfully and in a manner that does not interfere with its operation or other visitors.
You may not:
- Attempt unauthorized access to our website, accounts, or systems.
- Introduce malicious software or interfere with website security.
- Use our website for fraudulent or unlawful activities.
- Reproduce or commercially exploit website content without appropriate authorization.
We reserve the right to restrict access to users who violate these terms, subject to applicable law.
9. Third-Party Services and Links
Our website may contain links to third-party websites, retailers, podcast platforms, payment processors, and other services.
These third parties operate under their own terms, conditions, and privacy policies.
We are not responsible for the independent content, practices, or policies of third-party websites.
Purchases made through external retailers are governed by the applicable retailer’s purchasing and return policies.
10. Privacy and Customer Information
We respect your privacy and handle personal information in accordance with our Privacy Policy.
We may use information collected during checkout to process payments, fulfill orders, provide customer support, and communicate important information about purchases.
Please review our Privacy Policy for additional details about the collection, use, and protection of personal information.
11. Disclaimer and Limitation of Liability
We make reasonable efforts to maintain accurate website information and provide reliable products and services.
However, website availability may occasionally be interrupted by maintenance, technical issues, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Anturia LLC is not liable for indirect, incidental, or consequential damages arising from use of the website or products purchased through it.
Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
12. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our products, services, business practices, or legal requirements.
Updated terms will be published on this page with a revised effective date.
Changes will apply prospectively and will not retroactively alter the terms of completed purchases where prohibited by law.
13. Contact Information
If you have questions about these Terms & Conditions, your order, or our products, please contact us at help@anturia.org.
Anturia LLC
Website: https://www.anturia.org
*These Terms & Conditions are subject to applicable consumer protection laws and do not limit any rights or remedies that customers are legally entitled to receive.